Terms of use

DATE LAST UPDATED 4 May 2015

Conditions of Use

By using this website, you acknowledge your assent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website. These terms and conditions may be revised at any time by updating this posting or the Terms of Use available at www.aia.com.au. You are bound by any such revisions and should therefore periodically visit these pages to review the then current terms and conditions to which you are bound.

Disclaimer

To the fullest extent permissible pursuant to applicable law: (1) the materials on this website are provided "as is" and without warranties of any kind either expressed or implied and AIA Australia Limited ABN 79 004 837 861 AFSL 230043 and its subsidiaries and affiliates (collectively, "AIA Australia") disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose; (2) AIA Australia does not warrant that the website or the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components; and (3) AIA Australia does not warrant or make any representations regarding the use or the results of the use of the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. For complete details please refer to the actual policy or the relevant product or services agreement.

This website may be linked to other websites which are not maintained by AIA Australia. AIA Australia is not responsible for the availability, content or accuracy of any external websites and does not make any warranty, express or implied, with respect to the use of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by AIA Australia of the websites or the content thereof. You acknowledge and agree that you access such websites at your own risk.

Limitation of Liability

While AIA Australia uses reasonable efforts to include accurate and up to date Information on this website, errors or omissions sometimes occur. To the fullest extent permissible under applicable law, AIA Australia makes no warranties or representations as to the accuracy of the content of this website. Under no circumstances, including, but not limited to, negligence, shall AIA Australia or any party involved in creating, producing, or delivering the website be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if AIA Australia or an AIA Australia authorised representative has been advised of the possibility of such damages. To the fullest extent permissible under applicable law, in no event shall AIA Australia's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website.

AIA Australia also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any material, data, text, images, video or audio from this website.

Restrictions on Use of Materials

This website is owned and operated by AIA Australia. Except as otherwise expressly permitted by AIA Australia, no materials from this website or any website owned, operated, licensed or controlled by AIA Australia may be copied, reproduced, republished, modified, stored in a retrieval system, used for creating derivative works, uploaded, posted, transmitted (by any form or by any means), distributed or used in any other way for public or commercial purposes. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without AIA Australia's written permission.

AIA Australia neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties.

Jurisdictional Issues

Unless otherwise expressly set forth herein, AIA Australia makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws.

The information contained on this website is not an offer to sell or a solicitation to buy any security or any insurance product or other product or service by AIA Australia. No security, insurance product or other product or service is offered or will be sold by AIA Australia or, if sold by AIA Australia, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.

Trademarks and Copyrights

All trademarks, services marks, trade names, logos, and icons are proprietary to AIA Australia. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark or logo displayed on this website without the written permission or AIA Australia or such third party that may own the trademarks or logos displayed on this website. Your use of the trademarks or logos displayed on this website or any other content on this website, except as provided herein, is strictly prohibited.

Images displayed on this website are either the property of, or used with permission by, AIA Australia. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted herein. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Ownership of Information

Any information communications or material you transmit to this website by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will became the property of AIA Australia. Such information, communications or material may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. Furthermore, AIA Australia is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this website website or by any other means for any purpose whatsoever, including, but not limited to, assessing and managing claims and developing and marketing products using such information. To the maximum extent permitted by law, you waive all applicable rights you may have in any information you transmit to AIA Australia via this website or otherwise, for the purposes of this section of the Terms of Use.

Software Licenses

To the extent that any software is made available or provided to you on this website, AIA Australia grants you a non-exclusive, limited and personal licence to download and use the software for your own personal, non-commercial use only. No other rights to the software are granted. All rights including intellectual property rights in the software remain the property of AIA Australia or the relevant licensors or owners of the software and, except as permitted by law, you may not reverse engineer, decompile, modify or tamper with the software.

You acknowledge that any software available or provided to you on this website may contain technology that is subject to strict controls by various agencies of the Australian Government pursuant to Australian export control laws and regulations. You hereby agree that you will not transfer or export such software from Australia (including, for example, providing such software to any foreign person or entity in the Australia) or re- export such software outside Australia in violation of Australian export laws and regulations. AIA does not authorise the downloading or exportation of any software or technical data from this website to any jurisdiction prohibited by Australian export controls laws and regulations.

Security Reminder

At AIA Australia, we take our user's security and confidentiality very seriously. While there is inherent risk in doing business with anyone over a public medium like the internet, we have implemented measures to reduce these risks. In order to safeguard and protect your privacy, the secure site utilises advanced security techniques, which require Netscape Navigator version 4.0 or Microsoft Internet Explorer version 4.0 or above.

Governing Law and Jurisdiction

These Terms of Use will be governed by the laws of Victoria and the parties agree to submit to the exclusive jurisdiction of the courts of Victoria.