Privacy

Your privacy is important to us. We are committed to ensuring the confidentiality, security and privacy of your personal information and that your information is maintained in accordance with Australia's privacy laws. If you do not provide all or part of the requested personal information, Australian Retirement Trust ABN 60 905 115 063, under its insurance policies with AIA Australia Limited (AIA Australia) ABN 79 004 837 861 AFSL 230043, may not be able to provide you with insurance cover or assess and manage any claims that you may make.

Personal information (including sensitive information) that you provide may be used by Australian Retirement Trust, AIA Australia and their service providers. Your personal information may be disclosed, locally and overseas, to subsidiaries and affiliated companies, financial institutions you nominate, mail houses, archive companies and to any third party who provides administrative or other services and other third parties described in our privacy policies. Your personal information will be used and disclosed by us for purposes including in relation to your business with Australian Retirement Trust and/or AIA Australia, including but not limited to, processing your application, administering your application, assessing and processing claims, and for marketing and promotional purposes.

In some circumstances, your personal information may be disclosed to third parties without your authorisation, such as law enforcement agencies or government authorities where disclosure is required by legislation, or to report illegal activities and as otherwise set out in our privacy policies.

You can access, request a change or lodge a complaint about the handling of your personal information that AIA Australia hold by writing to:

Compliance Manager
AIA Australia Limited
PO Box 6111
Melbourne
VIC 3004

Registered Address:
AIA Australia Limited
509 St Kilda Road
Melbourne VIC 3004
Fax: 03 9009 4824

If your request or complaint relates to information held by Australian Retirement Trust, it may be forwarded to Australian Retirement Trust at;

Privacy Officer
Australian Retirement Trust
GPO Box 2924 Brisbane Qld 4001;

Or call 13 11 84

In some circumstances, you may not be able to access your personal information. This may be because providing the information is unlawful or denying access is authorised by law. In these cases, where required by law, you will be given written reasons explaining the situation.

For further information or to view the latest privacy policies refer to www.aia.com.au or to www.australianretirementtrust.com.au.